Frequently Asked Questions

Acceptance of the use of HAUTE X IV Terms and Conditions Your access to and use of HAUTE X IV is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website. Payments All purchases are subject to immediate payment using Visa, Mastercard, Discover, American Express, or PayPal. Please pay attention to detail when providing credit card and shipping information. Refunds No refunds or returns. Exchanges are acceptable only for damaged items. All sales are final. Change of Use HAUTE X IV reserves the right to: Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that HAUTE X IV shall not be liable to you for any such change or removal and. Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. Disclaimers and Limitation of Liability The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, HAUTE X IV will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. HAUTE X IV makes no warranty that the functionality of the Website will be uninterrupted or error-free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of HAUTE X IV for death or personal injury as a result of the negligence of HAUTE X IV or that of its employees or agents. Indemnity You agree to indemnify and hold HAUTE X IV and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against HAUTE X IV arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website. Severance If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed, and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the law of USA, and you hereby submit to the exclusive jurisdiction of the USA courts. For further information, please email customer service.

HAUTE X IV is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with HAUTE X IV of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards. Therefore, this Privacy Policy Agreement shall apply to HAUTE X IV, and thus it shall govern any and all data collection and usage thereof. Through the use of HAUTE X IV you are herein consenting to the following data procedures expressed within this agreement. Collection of Information This website collects various types of information, such as: Voluntarily provided information which may include your name, telephone/cellular number, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and deliver the services you have requested. Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, cellular information and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site. We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected. Use of Information Collected HAUTE X IV may collect and may make use of personal information to assist in the operation of our website to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from hautexiv.com. HAUTE X IV may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. HAUTE X IV does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties. HAUTE X IV may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public. HAUTE X IV may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in good faith belief that such action is deemed necessary or is required in an effort to: Remain in conformance with any decrees, law and/or statutes or in an effort to comply with any process which may be served upon HAUTE X IV and/or our website; Maintain safeguard and/or preserve all the rights and/or property of HAUTE X IV; and Perform under demanding conditions in an effort to safeguard the personal safety of users of hautexiv.com and/or the general public. Children Under Age of 13 HAUTE X IV does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. Unsubscribe or Opt-Out All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or subscribe to our website please send an email that you wish to unsubscribe at info@hautexiv.com. If you wish to unsubscribe or opt-out from any third party websites, you must to that specific website to unsubscribe and/or opt-out. Links to Other Web Sites Our website does contain links to affiliate and other websites. HAUTE X IV does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website. Security HAUTE X IV shall endeavor and take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’a personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, HAUTE X IV is a license of TRUSTe. The website is also secured by VeriSign. Changes to Privacy Policy Agreement HAUTE X IV reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website homepage at hautexiv.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time HAUTE X IV decides to make use of any personally identifiable information in file, in a manner vastly different from that which was started when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner. Acceptance of Terms Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the pairing of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes. How to Contact Us If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address. Email: info@hautexiv.com Phone: 646.760.9096 Mailing: HAUTE X IV P.O. Box 464 Troy, IL. 62294